Create a Chat Agent
Create a Chat Agent to start automating conversations with your customers on messaging channels such as SMS, WhatsApp, and webchat. Start from a template, such as Appointment Booking, and then tailor the agent to your business.
-
Click on the profile icon in the top right corner of the navigation bar.
-
Select “Chat Agent” from the drop-down menu under “Create Agent”.
-
In the modal, choose the “Appointment Booking” template.
-
Click “Continue” in the modal to proceed.
-
On the new page, click the back arrow next to “Appointment Booking 1” to return.
