> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.conversive.ai/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.conversive.ai/_mcp/server.

# Chat Agent

> Use the Conversive Chat Agent to automate conversations on SMS, WhatsApp, webchat, and other messaging channels.

The Chat Agent is an AI agent that talks with your customers over messaging channels such as SMS, WhatsApp, and webchat. It understands what the customer wants, collects the information you need, and passes that context to Journey Builder, your CRM, or a human agent in Converse Desk.