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# Disconnect Call

POST https://app.beconversive.com/contact-center/v1/calls/disconnect
Content-Type: application/json

End an active or recent call. You can identify the call using either `call_id` (recommended) or `phone_number`.


Reference: https://docs.conversive.ai/api-sdk-docs/disconnect-call

## Authentication

- `Authorization` header (bearer token, required) — Bearer authentication of the form `Bearer <token>`, where token is your auth token.

## Request

### Body (application/json)

This endpoint expects an object.

- `call_id` (string, optional) — Recommended. Use this when you have the call ID from the initiate response.
- `phone_number` (string, optional) — Customer phone number in E.164 format. Use when `call_id` is not available.

## Response

### 200

Call disconnected.

- `msg` (string, optional) — The final or latest call status saved at the time of disconnection. Typical values: `completed`, `cancelled`.

## Errors

### 404 Not Found Error

Call not found.

- `any`

## Examples

### disconnectCall_example

**Response**

```json
{
  "msg": "completed"
}
```

**SDK Code**

```python disconnectCall_example
import requests

url = "https://app.beconversive.com/contact-center/v1/calls/disconnect"

headers = {"Authorization": "Bearer <token>"}

response = requests.post(url, headers=headers)

print(response.json())
```

```javascript disconnectCall_example
const url = 'https://app.beconversive.com/contact-center/v1/calls/disconnect';
const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go disconnectCall_example
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.beconversive.com/contact-center/v1/calls/disconnect"

	req, _ := http.NewRequest("POST", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby disconnectCall_example
require 'uri'
require 'net/http'

url = URI("https://app.beconversive.com/contact-center/v1/calls/disconnect")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body
```

```java disconnectCall_example
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://app.beconversive.com/contact-center/v1/calls/disconnect")
  .header("Authorization", "Bearer <token>")
  .asString();
```

```php disconnectCall_example
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://app.beconversive.com/contact-center/v1/calls/disconnect', [
  'headers' => [
    'Authorization' => 'Bearer <token>',
  ],
]);

echo $response->getBody();
```

```csharp disconnectCall_example
using RestSharp;

var client = new RestClient("https://app.beconversive.com/contact-center/v1/calls/disconnect");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
```

```swift disconnectCall_example
import Foundation

let headers = ["Authorization": "Bearer <token>"]

let request = NSMutableURLRequest(url: NSURL(string: "https://app.beconversive.com/contact-center/v1/calls/disconnect")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "POST"
request.allHTTPHeaderFields = headers

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```

### Disconnect by call_id

**Request**

```json
{
  "call_id": "550e8400-e29b-41d4-a716-446655440000"
}
```

**Response**

```json
{
  "msg": "completed"
}
```

**SDK Code**

```python Disconnect by call_id
import requests

url = "https://app.beconversive.com/contact-center/v1/calls/disconnect"

payload = { "call_id": "550e8400-e29b-41d4-a716-446655440000" }
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.json())
```

```javascript Disconnect by call_id
const url = 'https://app.beconversive.com/contact-center/v1/calls/disconnect';
const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: '{"call_id":"550e8400-e29b-41d4-a716-446655440000"}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Disconnect by call_id
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://app.beconversive.com/contact-center/v1/calls/disconnect"

	payload := strings.NewReader("{\n  \"call_id\": \"550e8400-e29b-41d4-a716-446655440000\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Disconnect by call_id
require 'uri'
require 'net/http'

url = URI("https://app.beconversive.com/contact-center/v1/calls/disconnect")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"call_id\": \"550e8400-e29b-41d4-a716-446655440000\"\n}"

response = http.request(request)
puts response.read_body
```

```java Disconnect by call_id
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://app.beconversive.com/contact-center/v1/calls/disconnect")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"call_id\": \"550e8400-e29b-41d4-a716-446655440000\"\n}")
  .asString();
```

```php Disconnect by call_id
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://app.beconversive.com/contact-center/v1/calls/disconnect', [
  'body' => '{
  "call_id": "550e8400-e29b-41d4-a716-446655440000"
}',
  'headers' => [
    'Authorization' => 'Bearer <token>',
    'Content-Type' => 'application/json',
  ],
]);

echo $response->getBody();
```

```csharp Disconnect by call_id
using RestSharp;

var client = new RestClient("https://app.beconversive.com/contact-center/v1/calls/disconnect");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer <token>");
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"call_id\": \"550e8400-e29b-41d4-a716-446655440000\"\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift Disconnect by call_id
import Foundation

let headers = [
  "Authorization": "Bearer <token>",
  "Content-Type": "application/json"
]
let parameters = ["call_id": "550e8400-e29b-41d4-a716-446655440000"] as [String : Any]

let postData = JSONSerialization.data(withJSONObject: parameters, options: [])

let request = NSMutableURLRequest(url: NSURL(string: "https://app.beconversive.com/contact-center/v1/calls/disconnect")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "POST"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```

### Disconnect by phone number

**Request**

```json
{
  "phone_number": "+919580440262"
}
```

**Response**

```json
{
  "msg": "completed"
}
```

**SDK Code**

```python Disconnect by phone number
import requests

url = "https://app.beconversive.com/contact-center/v1/calls/disconnect"

payload = { "phone_number": "+919580440262" }
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.json())
```

```javascript Disconnect by phone number
const url = 'https://app.beconversive.com/contact-center/v1/calls/disconnect';
const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: '{"phone_number":"+919580440262"}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Disconnect by phone number
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://app.beconversive.com/contact-center/v1/calls/disconnect"

	payload := strings.NewReader("{\n  \"phone_number\": \"+919580440262\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Disconnect by phone number
require 'uri'
require 'net/http'

url = URI("https://app.beconversive.com/contact-center/v1/calls/disconnect")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"phone_number\": \"+919580440262\"\n}"

response = http.request(request)
puts response.read_body
```

```java Disconnect by phone number
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://app.beconversive.com/contact-center/v1/calls/disconnect")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"phone_number\": \"+919580440262\"\n}")
  .asString();
```

```php Disconnect by phone number
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://app.beconversive.com/contact-center/v1/calls/disconnect', [
  'body' => '{
  "phone_number": "+919580440262"
}',
  'headers' => [
    'Authorization' => 'Bearer <token>',
    'Content-Type' => 'application/json',
  ],
]);

echo $response->getBody();
```

```csharp Disconnect by phone number
using RestSharp;

var client = new RestClient("https://app.beconversive.com/contact-center/v1/calls/disconnect");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer <token>");
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{\n  \"phone_number\": \"+919580440262\"\n}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift Disconnect by phone number
import Foundation

let headers = [
  "Authorization": "Bearer <token>",
  "Content-Type": "application/json"
]
let parameters = ["phone_number": "+919580440262"] as [String : Any]

let postData = JSONSerialization.data(withJSONObject: parameters, options: [])

let request = NSMutableURLRequest(url: NSURL(string: "https://app.beconversive.com/contact-center/v1/calls/disconnect")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "POST"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```