> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.conversive.ai/api-sdk-docs/salesforce-sdk/get-plan-details/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.conversive.ai/_mcp/server.

# Get Plan Details

> Retrieve plan, subscription, license, and inbound number information for the connected Conversive account.

Use `getConversivePlanDetails()` when you need account-level subscription visibility inside Salesforce.

## What this API can tell you

The Confluence page documents that this method can return:

* account-level subscription details
* plan type and plan label
* credit information
* license allocation and usage
* inbound number allocation and usage
* plan expiry information

## Method signature

```apex
public static ConversiveAPI.PlanResponse getConversivePlanDetails()
```

## Inputs

This API takes **no input parameters**.

## Response type

```apex
public class PlanResponse {
    public String response;         // SUCCESS / ERROR
    public String responseMessage;  // human readable message
    public ConversivePlanDetailsService.ConversivePlanDetailsResponse planDetails;
}
```

## Top-level response fields

| Field             | Type     | Description                              |
| ----------------- | -------- | ---------------------------------------- |
| `response`        | `String` | Indicates success or failure             |
| `responseMessage` | `String` | Human-readable result                    |
| `planDetails`     | `Object` | Structured plan and subscription details |

## `planDetails` structure

```apex
public class ConversivePlanDetailsResponse {
    public Boolean success;
    public Integer accountId;
    public String expirationDateTime;
    public String countryName;
    public String crmName;
    public List<PlanDetails> planDetails;
    public String message;
}
```

### Top-level `planDetails` fields

| Field                | Type      | Description                               |
| -------------------- | --------- | ----------------------------------------- |
| `success`            | `Boolean` | Whether the plan lookup succeeded         |
| `accountId`          | `Integer` | Conversive account ID                     |
| `expirationDateTime` | `String`  | Plan or subscription expiration timestamp |
| `countryName`        | `String`  | Country associated with the account       |
| `crmName`            | `String`  | CRM platform associated with the account  |
| `planDetails`        | `List`    | List of plan entries                      |
| `message`            | `String`  | Additional service message                |

## Plan entry structure

```apex
public class PlanDetails {
    public String planType;
    public Integer planCode;
    public List<Object> planMetaInfo;
    public String planLabel;
    public Integer phoneNumberCount;
    public String credits;
    public List<LicenseDetails> licenseDetails;
    public List<InboundNumberDetails> inboundNumberDetails;
}
```

### Plan entry fields

| Field                  | Type      | Description                                      |
| ---------------------- | --------- | ------------------------------------------------ |
| `planType`             | `String`  | Type of plan                                     |
| `planCode`             | `Integer` | Internal plan code                               |
| `planMetaInfo`         | `List`    | Additional plan metadata                         |
| `planLabel`            | `String`  | Human-readable plan label                        |
| `phoneNumberCount`     | `Integer` | Number of phone numbers associated with the plan |
| `credits`              | `String`  | Credit information tied to the plan              |
| `licenseDetails`       | `List`    | License allocation and usage details             |
| `inboundNumberDetails` | `List`    | Inbound number allocation details                |

## License details structure

```apex
public class LicenseDetails {
    public String licenseType;
    public String licenseLabel;
    public Boolean isDefault;
    public Integer licenseUsedCount;
    public Integer licenseCode;
    public Integer licenseAllotedCount;
    public List<Object> licenseCRMCategory;
    public String licenseCategory;
    public String licenseProductType;
}
```

## Inbound number details structure

```apex
public class InboundNumberDetails {
    public Integer inboundNumberType;
    public Integer inboundNumberCount;
    public String inboundNumberLabel;
    public Integer inboundNumberCountry;
    public String inboundNumberCountryName;
    public Integer inboundNumberUsedCount;
}
```

## Example

```apex
try {
    ConversiveAPI.PlanResponse resp =
        ConversiveAPI.getConversivePlanDetails();

    System.debug('response = ' + resp.response);
    System.debug('responseMessage = ' + resp.responseMessage);
    System.debug('planDetails = ' + resp.planDetails);

} catch (Exception e) {
    System.debug('ERROR = ' + e.getMessage());
    System.debug('STACK = ' + e.getStackTraceString());
}
```

## Example success response

```apex
response = 'SUCCESS'
responseMessage = 'Plan details fetched successfully'
```

## Example error response

```apex
response = 'ERROR'
responseMessage = 'Unable to fetch plan details'
```

## Error behavior

The documented failure pattern is:

* `response = 'ERROR'`
* `responseMessage` explains the issue
* `planDetails` may be null or incomplete depending on the failure

Because this method returns nested structures, the safest implementation is to:

* guard all nested list reads
* check `response` before reading `planDetails`
* log both `responseMessage` and `planDetails` during troubleshooting

## Good use cases

* admin consoles
* subscription verification
* entitlement checks
* license usage reviews
* inbound number allocation reviews
* support troubleshooting

> Retrieve plan, subscription, license, and inbound number information for the connected Conversive account.