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## Nurture Use Case Trigger with Pre-recorded Template

Here is a step-by-step guide on how to activate a Nurture usecase Trigger with Pre-recorded Template in Conversive:

1. **Configure the Nurture Use Case:**
   * Navigate to the Use Case tab and select the Nurture Use Case.
   * Click on "Get This Automation".
   * Enter the Use Case template name under the Use Case section.
2. **Select CRM Object and Channel:**
   * Choose the CRM object and phone field.
   * Select the desired channel and sender ID.
   * Note: Selecting the channel will remove the existing default template.
3. **Configure Message Action:**
   * Decide when to send the message. In this case, select "Immediate Action".
4. **Select Template:**
   * In the Selection Template section, choose between "Create Template" or "Select Existing Template".
   * Select an existing template and click "Save".
5. **Activate the Use Case:**
   * Activate the Use Case by clicking the "Active" button.
6. **Trigger and View Activity:**
   * Once activated, creating a record in Audience Manager will automatically trigger a pre-recorded audio for that number.
   * After creating the contact, view the Use Case activity to confirm the record was successfully triggered.
7. **Check SMS and Call History:**
   * In SMS History, verify the voice call history and confirm the pre-recorded template was triggered.
   * Check the call status and recording.
   * Ensure the record is displayed on the desk as well.
8. **Review Converse Desk:**
   * In Converse Desk, confirm the pre-recorded audio record is displayed for the Audience Manager record.

By following these steps, you can successfully configure and activate the Nurture Use Case with a pre-recorded template.