Release Highlights – 13th Jun 2025

📎

Customize WebChat to Match Your Brand and Compliance Needs

Easily control whether customers can upload files through your WebChat widget—no dev work needed.

Now you can enable or hide the attachment button based on your business rules, customer journey design, or compliance requirements.

What’s in it for you:

✅ Show or hide the attachment option directly from the UI

🙈 Remove distractions or reduce data-sharing risks by hiding the icon

📎 Enable uploads when it enhances customer interactions

🎯 No impact on other WebChat features—everything else stays seamless

Ideal for:

Built for admins managing a webchat experience that aligns with industry regulations, brand UX, or user intent.

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🔗

Deliver Smarter, More Personalized Campaigns with HubSpot Custom Object Support

Leverage your full CRM context to create more relevant, data-rich conversations.

Conversive and the SMS Magic portal now supports HubSpot custom objects—so you can pull in the right fields, personalize with deeper relationships, and streamline workflows.

What you can now do:

🔄 Auto-resolve contact details from linked objects when fields are missing

🧩 Use fields across both custom and standard HubSpot objects

💬 Insert these values into messaging templates, campaigns, and automations

🎯 Personalize at scale, even with complex object relationships like Member → Owner → Email

Perfect for:

Marketing, sales, and service teams looking to elevate their outreach with better segmentation and precision targeting.

Check out this step-by-step video guide to help you get started quickly.