Release Highlights – 19th Mar 2026: Real-Time Visitor Activity Status

The green dot, indicating a visitor’s activity status, now correctly appears in real-time on Converse Desk during bot-enabled conversations initiated by the visitor. This enhancement improves the functionality and user experience on the Converse Desk, ensuring immediate visibility of visitor activity without the need for manual page refreshes. For more information, see Receive and Respond to Enquiries.