> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.conversive.ai/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.conversive.ai/_mcp/server.

# Create Webhooks

A webhooks gives you the ability to communicate with a 3rd-party application by sending an instant web notification every time an event occurs.

Follow these steps to create a webhook:

1. In Zoho CRM, go to Setup and click on the ‘Actions’ sub-section in the Automation section

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2. Go to Webhooks and click on the **Configure Webhook** button

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3. Complete the New Webhook form:

   * **Name**: Type a name for the webhook
   * **URL to Notify**:

Here is the URL you can use based on your data center- US > [https://api.sms-magic.com/v1/zoho/webhook](https://api.sms-magic.com/v1/zoho/webhook)

EU > [https://eu.api.sms-magic.com/v1/zoho/webhook](https://eu.api.sms-magic.com/v1/zoho/webhook)

AUS > [https://aus-api.sms-magic.com/v1/zoho/webhook](https://aus-api.sms-magic.com/v1/zoho/webhook)

3. **Method**: Select POST

   * **Description**: Briefly state the purpose of the webhook
   * **Module:** Select the module for which you want to Automate and ensure it matches with the module chosen in the JSON Payload.

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* **URL Parameters**: Click on the **Add Parameter under User Defined Format.** Enter the Parameter Name = text. For the Description, copy and paste the JSON payload configuration that you saved in the Generate JSON step above.

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4. Click on the **Save** button and your webhook is now ready to be used in a Workflow rule.

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