> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://docs.conversive.ai/sms-magic/interact-zoho-crm/conversations/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.conversive.ai/_mcp/server. # Conversations ## Docs - [Converse desk - Overview](https://docs.conversive.ai/sms-magic/interact-zoho-crm/conversations/converse-desk-overview.md) - [Initiate a New Conversation](https://docs.conversive.ai/sms-magic/interact-zoho-crm/conversations/initiate-a-new-conversation.md) - [Manage Conversations](https://docs.conversive.ai/sms-magic/interact-zoho-crm/conversations/manage-conversations.md) - [Inbox](https://docs.conversive.ai/sms-magic/interact-zoho-crm/conversations/inbox.md) - [Using Short links in Converse Desk](https://docs.conversive.ai/sms-magic/interact-zoho-crm/conversations/using-short-links-in-converse-desk.md)