> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.conversive.ai/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.conversive.ai/_mcp/server.

# Introduction

1. **Overview**

Zoho Bigin is a CRM designed for small businesses.  SMS Magic has a native topping created to provide messaging from Bigin. It will help you to effectively communicate with your team about the areas that need your attention.

1. **Pre-requisites**

To use the Bigin, a user should have an account with Bigin. If not, they will have to first sign up with Bigin.

To use SMS magic with Bigin, a user should be registered user of SMS-Magic