> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.conversive.ai/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.conversive.ai/_mcp/server.

# AI Agents Overview

> Learn how Conversive AI Agents automate customer conversations across chat and voice channels.

Conversive AI Agents handle customer conversations for you across messaging and voice channels. Use them to answer questions, qualify and capture leads, collect customer details, and hand off to a human agent when needed. Context carries across every interaction.

#### [Chat Agent](/ai-agents/ai-agents/chat-agent)

Automate conversations on SMS, WhatsApp, webchat, and other messaging channels.

#### [Voice Agent](/ai-agents/ai-agents/voice-agent)

Engage customers by phone with AI-powered calls, transcripts, and summaries.