> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.conversive.ai/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.conversive.ai/_mcp/server.

# Enable Browser notification

### How can I enable notifications on my browser?

**You can enable browser notifications in Conversive using the following methods:**

**Option 1:** Allow notifications directly from the pop-up prompt in your web browser when you log into your account.

![](https://files.buildwithfern.com/visual-editor-images/docs.conversive.ai/2026-09-28T12:00:39.135Z/user-guides/all-about-conversive/messaging-basics/enable-browser-notification/R54oxFsfvFZwOxJCuAywBw.png)

or

* **Option 2:** Enable notifications through your browser settings. Click the icon next to the website URL, go to site settings, and toggle the notification option.

![](https://files.buildwithfern.com/visual-editor-images/docs.conversive.ai/2026-09-28T12:01:07.361Z/user-guides/all-about-conversive/messaging-basics/enable-browser-notification/Screenshot_2026-09-28_at_17.28.36.png)

**Option 3:** For Safari users, follow these steps:

* Go to **Account Settings**.

  ![](https://files.buildwithfern.com/visual-editor-images/docs.conversive.ai/2026-09-28T12:03:12.460Z/user-guides/all-about-conversive/messaging-basics/enable-browser-notification/PlRA80T7TMuyd8W0KfwGMA.png)

* Navigate to **Notifications** and enable browser notifications using the toggle.

  ![](https://files.buildwithfern.com/visual-editor-images/docs.conversive.ai/2026-09-28T12:03:48.384Z/user-guides/all-about-conversive/messaging-basics/enable-browser-notification/OiHJejXoVOV3s8PIgGN70g.png)

### How the notifications are visible

You can see the notification from the browser on top right or bottom left as per your device.

![](https://files.buildwithfern.com/visual-editor-images/docs.conversive.ai/2026-09-28T12:04:37.890Z/user-guides/all-about-conversive/messaging-basics/enable-browser-notification/5y6x780JTpN759GH4UcEBA.png)

If you are actively on the Converse desk, you can see the in-app notifications.

![](https://files.buildwithfern.com/visual-editor-images/docs.conversive.ai/2026-09-28T12:05:13.062Z/user-guides/all-about-conversive/messaging-basics/enable-browser-notification/uJJ8fGg8DedoQYEqLP2FQg.png)

> Please ensure that notifications are enabled for the specific browser on your device and check your app notifications and preferences

## Frequently asked questions

### 1. **What should I do if I don't see the pop-up prompt for notifications?**

If you missed the pop-up or it didn't appear, you can enable notifications by going to your browser’s settings. Click the icon next to the URL in your browser, access the site settings, and toggle the notifications option.

### 2. **Can Safari users enable browser notifications directly from the pop-up?**

No, Safari users need to enable notifications through Conversive's **Account Settings**. Go to **Notifications** and use the toggle to activate browser notifications.

### 3. **What if my browser doesn't allow me to toggle notifications on?**

If your browser doesn’t allow you to enable notifications, ensure that you have not blocked notifications for the Conversive website. You can check this in your browser’s site settings or preferences.

### 4. **Why am I still not receiving notifications after enabling them?**

If notifications are enabled but you're still not receiving them, make sure:

* You have allowed notifications for Conversive in your browser's settings.
* Your browser is not set to "Do Not Disturb" mode.
* You’re logged in to Conversive and have a stable internet connection.

### **5. How can I disable browser notifications if I no longer want them?**

To disable browser notifications, go to your browser's site settings and toggle the notifications option off, or navigate to **Account Settings** in Conversive and turn off the notification toggle under **Notifications**.

### 6. **Do I need to enable browser notifications on every device I use?**

Yes, browser notifications must be enabled individually for each device and browser where you want to receive them.