> For clean Markdown of any page, append .md to the page URL.
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# Manage your Templates

## How to Create a Folder and Manage Your Message Templates

In this guide, we will walk you through the process of creating a folder and managing your message templates effectively.

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## Step-by-Step Guide

### 1. Create a Folder

* Click on **"Create Folder"**.
* Provide a name for the folder.
* Select how you want users to access the folder in the templates.

### 2. Move Existing Templates

* Move your existing templates from the **"All"** filter directly into the newly created folder.

### 3. Access Templates

* Once templates are arranged in the folder, users can only access the templates they have explicit permission to use.

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## Example Usage in Converse Desk

### 1. Open a Conversation

* Open a conversation from the Converse Desk.

### 2. Add Template

* In the chat window, click on the **"Add Template"** icon at the bottom.

### 3. Select Folder and Send

* In the "Select Template" modal, you will now see a **"Select Folder"** option.
* Click on **"Select Folders"** and choose a folder from the drop-down menu.
* You can now view the templates being managed within the folder (visible only if you have access).
* Select a template and click the **"Send"** button in the chat interface to send your message.