Call Action
Perform a real-time control action on an active call. Use this to mute or unmute the agent, put the call on hold, resume it, or hang up.
Authentication
AuthorizationBearer
Bearer authentication of the form Bearer <token>, where token is your auth token.
Path parameters
call_id
The call UUID returned by POST /calls/initiate.
Request
This endpoint expects an object.
action
The action to perform. mute — mutes the agent’s audio track. unmute — unmutes the agent’s audio track. hold — puts the call on hold. unhold — resumes a held call. hangup — disconnects all call participants.
Allowed values:
room_name
The LiveKit room name returned in the POST /calls/initiate response.
Response
Action performed successfully.
msg
Confirmation message for the action performed.
Errors
400
Bad Request Error
401
Unauthorized Error