Configuring and Managing Notification Usecase

Use the Notification usecase to automatically send timely updates, alerts, and reminders to your contacts across channels.

Create a notification usecase

Placeholder: Explain how to start a new Notification usecase from the Automation Use Case page.

Select the CRM, channel, and sender ID

Placeholder: Describe how to choose the CRM, messaging channel, and sender ID used to send notifications.

Configure triggers and message content

Placeholder: Describe how to set the event or condition that triggers the notification and how to write the message.

Activate the notification usecase

Placeholder: Explain how to save, review, and activate the notification so it starts sending.

Monitor notification activity

Placeholder: Describe how to use the Activity Log to confirm notifications were sent and troubleshoot failures.

Manage existing notification usecases

Placeholder: Describe how to edit, pause, or delete existing notification usecases.