Features Available as per the Selected Plan
The features in the App Navigation bar will vary as per the plan selected.
The following features will be available depending on the plan that you select:
No
Master Feature(s) on App Navigation
Feature(s)
Start Your Conversation plan availability
Grow Your Conversation plan availability
1
Converse Settings
Plan selection
Yes
Yes
Basic Compliance
Yes (Basic Compliance)
Yes (Basic + advanced Compliance)
User Management
Yes (Basic user licenses)
Yes (Power User licenses)
MoC
Yes
Yes
Coverage
Yes
Yes
SenderID Assignment
Yes
Yes
Check readiness
Yes
Yes
2
Converse Home
Plan management
Yes
Yes
Analytics dashboards
Yes
Yes
Notification component (Lightning Notification component)
Yes
Yes
3
Converse templates
All
Yes
Yes
4
Converse Apps
Create & Administrator
Yes
Yes
Execute actions & view analytic of the apps
Yes
Yes
5
Campaign Manager
All
Yes
Yes
6
Converse desk
All
No
Yes
7
Converse inbox
Conversation view
Yes
Yes
8
Message notifications (Lightning experience)
Utility Bar
No, includes only the notification component
Yes
Sidebar
Yes
Yes
9
Send a single SMS
Yes
Yes
10
Bulk SMS Campaigns
Yes
Yes
Note:
-
In case of an upgrade to V1.68 and above, the existing tabs on the screen will not disappear and remain functional as they were earlier.
-
If you have installed the SMS-Magic Converse App for the first time with the latest version (v1.68 and above), the Converse home will open with the App Navigation bar.
-
Converse templates and the Campaign Manager tab will be available in the App Navigation view from v1.72 and above
-
If you have upgraded the SMS-Magic Converse app or newly installed this version i.e. v1.68 and above with the app navigation bar, your SF1 mobile app will not be affected. You can work with the SF1 mobile app without the default App Navigation view.