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SMS Magic Interact for Zoho CRMAutomation

Create Webhooks

A webhooks gives you the ability to communicate with a 3rd-party application by sending an instant web notification every time an event occurs.

Follow these steps to create a webhook:

  1. In Zoho CRM, go to Setup and click on the ‘Actions’ sub-section in the Automation section

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  1. Go to Webhooks and click on the Configure Webhook button

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  1. Complete the New Webhook form:

    • Name: Type a name for the webhook
    • URL to Notify:

Here is the URL you can use based on your data center- US > https://api.sms-magic.com/v1/zoho/webhook

EU > https://eu.api.sms-magic.com/v1/zoho/webhook

AUS > https://aus-api.sms-magic.com/v1/zoho/webhook

  1. Method: Select POST

    • Description: Briefly state the purpose of the webhook
    • Module: Select the module for which you want to Automate and ensure it matches with the module chosen in the JSON Payload.

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  • URL Parameters: Click on the Add Parameter under User Defined Format. Enter the Parameter Name = text. For the Description, copy and paste the JSON payload configuration that you saved in the Generate JSON step above.

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  1. Click on the Save button and your webhook is now ready to be used in a Workflow rule.

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