Skip to navigation
SMS Magic Converse for Salesforce Experience Cloud

Converse Templates

Pre-requisites

Following are the pre-requisites to enable the Converse Templates component on Experience Cloud:

  1. New template creation support is added for the Experience Cloud community. The Community needs to override standard actions with a Lightning component setting enabled.

Code changes are made to handle the navigation in the component.

Administration → Preference → Override standard actions with a Lightning component.

[Image]

[Image]

Steps to Navigate to Converse Templates

  • Converse Template is a custom object from SMS-Magic converse
  • Converse Template can be added as an object from Edit Default Navigation as shown in the following image:

[Image]