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Supported Message Types on Facebook

Text Messages

Text messages include text templates and free text messages that can be sent to any recipient as part of Facebook “session messages”. These messages will be delivered only if the recipient falls inside a 24-hour active window.

Media Messages

Media messages include media content that you can send to any recipient as part of Facebook “session messages”. These messages will be delivered only if the recipient falls inside a 24-hour active window.

Supported media types:

  • Images
  • Videos
  • Audio files (maximum size: 2.5 MB)

Message Tags

Message tag messages belong to a valid use case and are sent using templates mapped with a message tag. These messages can be delivered regardless of whether the recipient falls inside or outside of the 24-hour active window.