Creating Conversive Buttons involves a few simple steps that allow you to engage effectively with your audience through various communication channels directly from your digital platforms. Each Conversive button can be customized to include different messaging channels, such as SMS, WhatsApp, or Web Chat, based on your business needs.

Step-by-Step Instructions to Create Conversive Buttons

Login to the Conversive:
- Access your Conversive dashboard by logging in with your credentials.
Navigate to Button Settings:
- Go to the ‘Settings’ menu and select the Conversive buttons option to manage existing buttons or create new ones.

Create or Edit a Button:
- To create a new button, click on ‘Create New’. If you’re editing an existing button, click the three dots next to the button listing to modify its settings.

Configure Channels and Related Information:

Button Name: Assign a name to your button, which can include alphanumeric and special characters.
Select Channels: By default, the web channel is activated. You have the option to add SMS or WhatsApp by checking the respective boxes.
Channel-Specific Information:
- For SMS, specify the default phone number and associated visitor countries.
- For WhatsApp, simply enter the pre-filled message to start the conversation.
The form is enabled by default when you create a button, designed to capture essential contact details such as the first name, last name, email, and phone number, along with consent.
Currently, customization of the webform fields is not available.

To verify a user’s contact number with OTP:

Enable the Contact Number Verification option using the Conversive button.
Choose the sender ID from which the OTP will be sent.
The user has up to three attempts to enter the correct OTP.

Customize Greeting and Response Messages:

Enter a greeting message to display alongside the button and configure popup notification messages to engage visitors as they interact with the button.

Set Domain and Display Options:
- Enter your website’s domain where the button will be hosted to ensure it functions correctly on your site. You can specify if the button should appear on desktop, mobile, or both.
Generate and Embed the Script:

After setting all configurations, click ‘Generate Script’ to produce the embeddable code.
Ensure all information is correct and click the ‘Save’ button to finalize the creation. Your button is now ready to use and will appear on your website based on the domain and display settings specified.
Copy and paste this script into the HTML of your website where you want the Conversive button to appear.

Advanced Settings (Optional)

Customize the appearance of your button in terms of color, size, and position to match your website’s branding and design aesthetics.

This guide provides a comprehensive overview of how to create and implement Conversive Buttons on your website, enabling direct and effective communication with your visitors across multiple channels.

How can I integrate Conversive Button in my website?

Follow the steps below to embed Conversive buttons:

All the buttons that you create will appear on the home page, as shown below:

You can edit, deactivate/activate the Conversive buttons that you create. Once the button configuration details are edited, the changes will reflect on the website within a minute or so. Also, once you deactivate a button, it will not be visible on the website.

Note: The changes you make will be reflected within the same script, so there is no need to replace the script. Once the Conversive button is embedded, users will be able to see it on their Mobile, Desktop, or Desktop and Mobile.

Once visitors select the channel, let’s say SMS/WhatsApp, they will get an option to send a message or scan the QR code to begin the conversation on the selected channel, as shown in the image below:

If they select Web Chat, it will first open a web form where visitors would have to fill basic details to start the conversation. Once the basic information is submitted, the conversation will open, and the visitor will receive a welcome message from the business. It would either be connected to an automated chat flow or with a direct human agent.

if you have enabled the OTP verification, the user will fill in the OTP

Alternatively, the Conversive button also provides you with an option to download a QR code image for the same configuration so that you can download and publish these QR codes in your social media posts or physical or digital advertisements to invite consumer conversations.