Social

Prerequisites for Instagram Setup

Before You Begin

To successfully connect your Instagram account, please ensure you meet the following requirements.

Account Requirements

  • You must have an Instagram Business or Creator Account.
    (Personal accounts cannot be integrated.)

  • The Instagram account must be linked to a Facebook Page.

  • The user performing the connection must have Admin access to:

    • The Facebook Page linked to the Instagram account
    • The associated Facebook Business Manager

Access and Permissions

  • Allow Conversive to manage pages and messages during Facebook authorization.
  • Pop-ups must be enabled in your browser (authorization opens in a new window).
  • Ensure you are logged in to the correct Facebook account (one that owns the Page).

Browser and Network Tips

  • Avoid private/incognito mode during setup.
  • Ensure firewalls don’t block Facebook login or Conversive URLs.